rubenwouters/crm-launcher

Manage your customer service via social media in a modern way. Every Tweet or Facebook post becomes a 'case' so you or your team can handle customer service in a clear way with easey follow-ups.

v0.3-beta 2016-06-21 11:21 UTC

This package is not auto-updated.

Last update: 2024-12-21 21:14:02 UTC


README

CRM Launcher provides an easy yet powerful way to implement social media based customer service right in your very own (new or existing) website. You can choose to link Twitter and/or Facebook to CRM Launcher.

Everytime someone Tweets you or sends you a Facebook message, a "case" is created for that person. CRM Launcher provides a gorgeous overview of all cases you have. This way you can take care of your customers the way they deserve.

Documentation

Full documentation is available on crmlauncher.io.

Package sneak peak

Dashboard overview

Cases overview

Case detail

Contributions, suggestions, feedback,..

Don't hesitate to let me know what you think, tweet me: @RubenW24.