Lost access to two-factor authentication / 2FA token

If you still have your backup code, enter it in place of the authentication code when you log in and two-factor authentication will be switched off for your account.

Without the backup code, start logging in as usual. Once you reach the two-factor code prompt you will find a link to request a reset from there. We ask for it at that point because your password has already been checked by then, which tells us the request really comes from your account.

Lost your password as well? Then you are stuck: resetting your password asks for a two-factor code, which a backup code cannot stand in for, and the request link above only appears once your password has been accepted. Email us and we will sort it out with you directly.

Have a package transferred to you

For packages whose maintainer is unreachable, or that belong to a project you have taken over.

Claim a vendor name

If a vendor namespace already holds packages but you think it should belong to you, ask for it here.

Delete your account

If your account maintains no packages you can delete it yourself from your profile page. Otherwise you can request deletion here.