README

Tawked SDK for PHP

The official Tawked SDK for PHP. Use it to send SMS OTP verification codes to Saudi mobile numbers and check them, send WhatsApp Business API template messages from your business's own number, send transactional email from your own domain, and verify Tawked's signed webhooks, from any PHP 8.1+ application. It also covers Tawked Chat for connected apps, the Partner API and the Account API. It uses Guzzle 7 or 8, or any PSR-18 HTTP client. On Laravel, use tawked/laravel, built on this package.

Tawked (توكيد) is a Saudi messaging platform at tawked.com and a Meta Tech Provider: businesses send WhatsApp Business API notifications from their own number and SMS OTP verification codes, and answer customers in Tawked Chat, a shared WhatsApp inbox for teams. Tawked Email, in early access, sends a business's mail from its own domain.

Documentation · API reference · Changelog · Pricing

Installation

composer require tawked/tawked-php

Before you start

Sign up and create an application in the console.
Create an API key on your application's API keys page: tk_live_…, or tk_test_… before the application is approved (see Testing). Authentication explains keys and their scopes.
Put the key in the TAWKED_API_KEY environment variable of your server.
Every product draws on one prepaid balance in Saudi riyals: see pricing. Partner keys (tk_partner_…) and account tokens (tk_acct_…) are described in their own sections.

Quick start

With Composer's autoloader loaded (require 'vendor/autoload.php';):

$tawked = new Tawked\TawkedClient(); // reads TAWKED_API_KEY

// 1. Send a code by SMS. Any Saudi mobile format works: 0512345678, +966512345678, ٠٥١٢٣٤٥٦٧٨.
$started = $tawked->verify->start(['to' => '0512345678'], ['idempotency_key' => 'signin-7781']);

// 2. Check the code the person typed.
$result = $tawked->verify->check(['id' => $started->id, 'code' => '482913']);
echo $result->verified ? 'signed in' : $result->status;

A wrong or late code is an answer, not an exception: read verified. Keep the key on your server: see Security below.

What you can do

Task	Call	Docs
Send an SMS OTP code to a Saudi mobile number	`$tawked->verify->start()`	Quickstart
Check the code the user typed	`$tawked->verify->check()`	Sign-in flow
Send a WhatsApp template message from your number	`$tawked->whatsapp->messages->send()`	Messages
Read a WhatsApp message's status	`$tawked->whatsapp->messages->get()`	Messages
List your approved WhatsApp templates	`$tawked->whatsapp->templates->list()`	Templates
Send a transactional email from your domain	`$tawked->email->messages->send()`	Sending email
Send up to 100 emails in one call	`$tawked->email->messages->sendBatch()`	Sending email
Verify a webhook and read its event	`Tawked\Webhook::constructEvent()`	Webhooks
Add your app's menu to Tawked Chat (connected app)	`$connection->chat->menus->create()`	Chat menus
Connect your app to a business's account	`Tawked\OAuth\Apps::authorizeUrl()`, `exchangeCode()`	Connected apps
Open a Verify application per merchant (platforms)	`$partner->partner->applications->create()`	Partner API
Run anything the console does, for a script or an AI agent	`new Tawked\TawkedAccountClient()`	Account API

Requirements

Requirement	Version
PHP	8.1 or newer (tested on 8.1 to 8.5)
Extensions	`json`
HTTP client	Guzzle 7.5+ or 8 by default, or any PSR-18 client
Frameworks	any; Laravel users install `tawked/laravel`

Configuration

new Tawked\TawkedClient() with no key reads TAWKED_API_KEY, and TAWKED_BASE_URL when it is set. Pass the key yourself as the first argument, and options as the second:

$tawked = new Tawked\TawkedClient(getenv('TAWKED_API_KEY'), [
    'timeout' => 15,          // seconds per attempt; by default 30, or 120 for a batch,
                              // a secret or the OAuth exchange
    'connect_timeout' => 5,   // 10 by default
    'max_retries' => 3,       // 2 by default; 0 turns retries off
    'in_progress_wait' => 30, // how long a keyed write waits on idempotency_in_progress
    // 'base_url' => 'https://tawked.com',   // the default
    // 'http_client' => $psr18Client,        // any PSR-18 client; a Guzzle client by default
    // 'headers' => ['X-Team' => 'checkout'], // sent on every request
]);

The last argument of every method takes idempotency_key, timeout, max_retries and headers for that one call.

Tawked Verify

One-time codes by SMS to Saudi mobile numbers, with an application's API key. Tawked makes the code, sends it and checks it: you never see the code.

// $tawked = new Tawked\TawkedClient(); as in Quick start
$started = $tawked->verify->start(
    ['to' => '0551234567', 'reference' => 'signin-7781'],
    ['idempotency_key' => 'signin-7781'],
);

// Later, with the code the user typed:
$result = $tawked->verify->check(['id' => $started->id, 'code' => $code]);

if ($result->verified) {
    // signed in
} else {
    // $result->status: invalid_code, too_many_attempts, expired, failed or canceled
    // $result->attemptsRemaining on invalid_code
}

Also $tawked->verify->get($id), resend($id) and cancel($id). Destinations take any Saudi mobile format (+966512345678, 0512345678, 512345678, Arabic digits): see number formats.

WhatsApp Business API

Meta-approved template messages to your customers from the application's own WhatsApp number, with the application's live API key.

// $tawked = new Tawked\TawkedClient(); as in Quick start
$sent = $tawked->whatsapp->messages->send([
    'to' => '+966512345678',
    'template' => 'order_shipped',
    'lang' => 'ar',
    'params' => ['name' => 'سارة', 'order' => '1042'],
    'reference' => 'order-1042',
], ['idempotency_key' => 'order-1042-shipped']);

$message = $tawked->whatsapp->messages->get($sent->id); // accepted, sent, delivered, read or failed
$templates = $tawked->whatsapp->templates->list();      // each with its id, the placeholders it needs and `managed`
$template = $tawked->whatsapp->templates->get($templates->data[0]->id);

Creating, editing and deleting a template take a connected app's key: the key a business's approved connection hands your app (see Connected apps). A business's own key, full access included, is refused with insufficient_scope (an InsufficientScopeException whose requiredScope() is notifications:templates).

// In your app: the key of one business's connection.
$connection = new Tawked\TawkedClient($connectionKey);

$created = $connection->whatsapp->templates->create([
    'name' => 'order_shipped_v1',
    'language' => 'ar',
    'category' => 'UTILITY',
    'body' => 'طلبك رقم {{1}} في الطريق إليك.',
    'buttons' => [['type' => 'URL', 'text' => 'تتبع الطلب', 'url' => 'https://flowers.example/orders/{{1}}']],
    'examples' => ['body:1' => '1042', 'button:0' => '1042'], // one sample per placeholder: Meta reviews with them
], ['idempotency_key' => 'template-order-shipped-v1']);

// The whole new content, without the name and the language. Meta reviews the change again.
$connection->whatsapp->templates->update($created->id, [
    'category' => 'UTILITY',
    'body' => 'طلبك رقم {{1}} خرج للتوصيل.',
    'examples' => ['body:1' => '1042'],
]);

$connection->whatsapp->templates->delete($created->id)->deleted; // true

A refused template write says why on the exception:

use Tawked\ErrorCode;
use Tawked\Exception\ApiException;

// $connection is the connected app's client from the block above; $templateId one of its templates
try {
    $connection->whatsapp->templates->delete($templateId);
} catch (ApiException $e) {
    match ($e->errorCode) {
        ErrorCode::INSUFFICIENT_SCOPE => null,                   // not a connected app's key
        ErrorCode::TEMPLATE_IN_USE => $e->usedBy(),              // ['campaign', 'automation', 'store_notice']
        ErrorCode::TEMPLATE_NOT_EDITABLE => $e->currentStatus(), // the template's status, META_SAMPLE or MEDIA_HEADER
        ErrorCode::TEMPLATE_REFUSED => $e->apiMessage(),         // Meta's own sentence
        ErrorCode::INVALID_REQUEST => $e->fieldErrors(),         // ['body' => ['placeholderEdges']] or ['name' => ['nameReserved']]
        ErrorCode::TEMPLATE_NOT_MANAGED => null,                 // your app changes only the templates it created
        default => throw $e,
    };
}

Tawked Email (Early Access)

Tawked's team opens Email for an account on request, from the console. Until then every Email call answers email_early_access. Once it is open, an application's API key sends transactional email from an address on one of the application's verified domains.

use Tawked\Attachment;

// $tawked = new Tawked\TawkedClient(); as in Quick start
$sent = $tawked->email->messages->send([
    'from' => ['name' => 'متجر أكمي', 'address' => 'orders@acme.sa'],
    'to' => 'sara@example.com',
    'subject' => 'طلبك رقم 1042 قيد التجهيز',
    'html' => '<p>استلمنا طلبك رقم 1042.</p>',
    'text' => 'استلمنا طلبك رقم 1042.',
    'reference' => 'order-1042',
    'attachments' => [Attachment::fromBytes('%PDF-1.4 ...', 'invoice-1042.pdf')],
], ['idempotency_key' => 'order-1042-confirmation']);

$sent->id;
$sent->status; // accepted
$tawked->email->messages->get($sent->id)->status; // accepted, sent, delivered, bounced or failed

Attachment::fromPath(), fromBytes() and fromStream() make an attachment. Tawked accepts up to 10 attachments and 10 MiB of attachments per email; the SDK refuses a file larger than 10 MiB before sending. A send to one address with no cc, bcc, tags or scheduled_at answers with to as a string; any other send answers with lists and recipients:

// $tawked = new Tawked\TawkedClient(); as in Quick start
$sent = $tawked->email->messages->send([
    'from' => ['name' => 'Acme', 'address' => 'orders@acme.sa'],
    'to' => ['sara@example.com', 'Omar <omar@example.com>'],
    'cc' => 'accounts@acme.sa',
    'subject' => 'Your order is on its way',
    'text' => 'Order 1042 left our warehouse.',
    'tags' => [['name' => 'kind', 'value' => 'shipping']],
    'headers' => ['X-Order' => '1042'],
    'scheduled_at' => new DateTimeImmutable('+2 hours'),
], ['idempotency_key' => 'order-1042-shipped-mail']);

// A scheduled email can move or be canceled until it goes.
$tawked->email->messages->update($sent->id, ['scheduled_at' => new DateTimeImmutable('+3 hours')]);
$tawked->email->messages->cancel($sent->id);

Tawked accepts up to 100 emails in one batch, under one key for the whole batch; the SDK refuses more before sending:

// $tawked = new Tawked\TawkedClient(); as in Quick start
$from = ['name' => 'Acme', 'address' => 'orders@acme.sa'];

$batch = $tawked->email->messages->sendBatch([
    [
        'from' => $from,
        'to' => 'sara@example.com',
        'subject' => 'Order 1042',
        'text' => 'Thank you.',
    ],
    [
        'from' => $from,
        'to' => 'omar@example.com',
        'subject' => 'Order 1043',
        'text' => 'Thank you.',
    ],
], [], ['idempotency_key' => 'nightly-receipts-2026-10-20']);

foreach ($tawked->email->messages->iterate(['status' => 'bounced']) as $message) {
    // every bounced message of the last 30 days, page after page
}

$tawked->email->checkKey()->canSend; // can this key send (and sign in to the SMTP relay)?

The server's 422 header_not_allowed (with header) is the one truth about custom headers; Tawked\Contract::EMAIL_DENIED_HEADERS lists them so you can warn ahead of time. The SMTP relay for apps that only speak SMTP is described in SMTP.

The rest of Email is on $tawked->email too:

What	Methods
Sending domains and their DNS records	`domains->create()`, `list()`, `iterate()`, `get()`, `update()`, `verify()`, `delete()`
Hosted templates, sent with `'template' => ['id' => ..., 'variables' => [...]]`	`templates->create()`, `list()`, `iterate()`, `get()`, `update()`, `publish()`, `delete()`, `templates->versions->list()`, `get()`, `restore()`
Addresses held back after a bounce or a complaint	`suppressions->add()`, `list()`, `iterate()`, `get()`, `remove()`, `suppressions->imports->create()`, `get()`
Figures by day, week or month	`metrics->get()`
The copy of a sent message, while the application keeps previews	`messages->content($id)`

Senders explains domains and their records.

Receiving email

A live key holding email:inbound (a switch of its own on the key form) reads the email your application receives under $tawked->email->inbound: list() and iterate(), get(), raw() and attachments->get() as bytes, delete(), forward(), and addresses->list() for the receiving addresses. A test key simulates one with $tawked->email->inbound->test(): one email.received webhook in test mode, nothing stored. The model names the raw message rawMessage, since every model's raw is its JSON.

// $tawked = new Tawked\TawkedClient(); as in Quick start, with a key holding email:inbound
foreach ($tawked->email->inbound->iterate(['spam' => 'false']) as $received) {
    $email = $tawked->email->inbound->get($received->id);
}

$tawked->email->inbound->forward(
    '0199f3a1-5c2e-7d40-9a1b-2c3d4e5f6a7b',
    ['to' => ['ops@acme.sa']],
    ['idempotency_key' => 'forward-1042'],
);

Tawked Chat for connected apps

The conversation menus of a business's Tawked Chat and its auto-attendant, with a connected app's key (see Connected apps).

// The key of one business's connection (see Connected apps).
$connection = new Tawked\TawkedClient($connectionKey);

$menu = $connection->chat->menus->create([
    'title' => 'طلباتي',
    'url' => 'https://app.example.com/tawked/orders',
], ['idempotency_key' => 'menu-orders']);

$connection->chat->menus->update($menu->id, ['title' => 'طلبات العميل']);
$connection->chat->menus->list();
$connection->chat->menus->delete($menu->id);

$attendant = $connection->chat->attendant->get();
$connection->chat->attendant->setState(['enabled' => true]);

chat->attendant->saveDraft(['menu' => [...]]) saves a menu (a menu that breaks a rule is saved with its problems), publish() makes the draft live and updateSettings(['mode' => ...]) changes how it answers. More in Tawked Chat for apps.

Connected apps

Your app asks a business to connect it, with your app's client id and secret from the console: the business approves in its own console, and your app gets a key for the one application they chose.

use Tawked\OAuth\Apps;

$start = Apps::authorizeUrl([
    'client_id' => $clientId,
    'redirect_uri' => 'https://app.example/tawked/return',
]);
// Keep $start->state and $start->codeVerifier in the signed-in user's session; redirect to $start->url.

On the return, check state first, then exchange the code. The code is single-use, so the exchange is never retried (it waits up to 120 seconds); it sends Client Secret Basic by default, or ['client_auth' => 'post'] for the body:

if (! hash_equals($_SESSION['tawked_state'], $_GET['state'] ?? '')) {
    exit('state mismatch');
}
$connection = Apps::exchangeCode([
    'client_id' => $clientId,
    'client_secret' => getenv('TAWKED_APP_SECRET'),
    'code' => $_GET['code'],
    'redirect_uri' => 'https://app.example/tawked/return',
    'code_verifier' => $_SESSION['tawked_verifier'],
]);
$connection->accessToken;           // the connection's key, shown once: store it now
$connection->application->nameAr;   // the application the business chose

invalid_grant after a timeout means the connection may have been made: ask the business to approve the app again (a new request replaces it).

Partner API

For platforms that resell Tawked Verify to their merchants, with a partner key (tk_partner_…): your client applications, addressed by your own external_id.

$partner = new Tawked\TawkedClient(getenv('TAWKED_PARTNER_KEY'));

$application = $partner->partner->applications->create([
    'external_id' => 'store_88',
    'name_ar' => 'متجر الورد',
    'name_en' => 'Flower Shop',
    'website' => 'https://flowers.example',
], ['idempotency_key' => 'provision-store_88']);

$application->status;       // review, active, rejected or suspended
$application->wasCreated(); // false when store_88 already existed

// Codes for that client application: name it in every Verify call.
$partner->verify->start(['to' => '0551234567', 'application' => 'store_88']);

foreach ($partner->partner->applications->iterate(['status' => 'active']) as $row) {
    // every active application, page after page
}

Method	Endpoint
`partner->profile->get()`	`GET /v1/partner/profile`
`partner->screening->check($params)`	`POST /v1/partner/screening`
`partner->applications->create($params)`	`POST /v1/partner/applications`
`partner->applications->batch($applications)`	`POST /v1/partner/applications/batch`
`partner->applications->list($params)`, `->iterate($params)`	`GET /v1/partner/applications`
`partner->applications->get($externalId)`	`GET /v1/partner/applications/{external_id}`
`partner->applications->history($externalId)`	`GET .../{external_id}/history`
`partner->applications->update($externalId, $params)`	`PATCH .../{external_id}`
`partner->applications->uploadLogo($externalId, ['logo' => $file])`	`POST .../{external_id}/logo`
`partner->applications->removeLogo($externalId)`	`DELETE .../{external_id}/logo`
`partner->applications->updateVerifySettings($externalId, $params)`	`PATCH .../{external_id}/verify-settings`
`partner->applications->suspend()`, `resume()`, `unpause()`, `archive()`, `restore()`	`POST .../{external_id}/{action}`
`partner->usage->get($params)`	`GET /v1/partner/usage`
`partner->verifications->list($params)`, `->iterate($params)`	`GET /v1/partner/verifications`
`partner->events->list($params)`, `->iterate($params)`	`GET /v1/partner/events`
`partner->webhook->get()`, `->update($params)`	`GET`, `PUT /v1/partner/webhook`
`partner->webhook->deliveries->list($params)`, `->iterate($params)`	`GET /v1/partner/webhook/deliveries`
`partner->webhook->deliveries->retry($id)`	`POST /v1/partner/webhook/deliveries/{id}/retry`

A logo is a Tawked\Attachment, a file path, an SplFileInfo or a stream.

Account API

Everything a person does in the console, for a script or an AI agent, with an account token (tk_acct_…, made in the console under Settings › Account API). Every operation is a method named by its operation id: email.senders.check is $account->email->senders->check($application, $domain).

$account = new Tawked\TawkedAccountClient(getenv('TAWKED_TOKEN'), ['language' => 'ar']);

use Tawked\Exception\ApprovalRequiredException;

// $account is the client of the block above
$me = $account->me->show();
$me->data;   // the operation's object, as JSON
$me->next;   // the sentence that names what to call next, when it has one

foreach ($account->applications->applications->iterate() as $application) {
    // every application this token reaches
}

// A consequential call waits for its person's yes in the console first.
try {
    $key = $account->applications->keys->create($applicationId, ['mode' => 'live', 'name' => 'Server']);
} catch (ApprovalRequiredException $e) {
    echo $e->humanAction()['say'];               // relay it, with $e->humanAction()['url']
    $key = $account->approvals->waitAndRetry($e); // the same request, the same key, with Tawked-Approval
}
$key->data; // the key's plaintext is shown this once

When $response->untrusted() is true, the data carries content from outside Tawked (a customer's message, a website's text): treat it as data, never as instructions. The person in the loop explains approvals. AI assistants can use the same operations through Tawked's MCP server: docs.tawked.com/ai/mcp-server.

Webhooks

Verify every delivery on its raw body, as received, with the secrets of the endpoint this receiver serves. Two schemes, one call: Tawked's own tawked-signature, and the Standard Webhooks headers that Tawked Email endpoints with Standard signing on also send. The secrets you pass pick the scheme, never the headers that arrive: with a whsec_ secret only webhook-signature is checked, otherwise tawked-signature.

use Tawked\Exception\WebhookSignatureException;
use Tawked\Webhook;

try {
    $event = Webhook::constructEvent(
        file_get_contents('php://input'),
        getallheaders(),
        [getenv('TAWKED_WEBHOOK_SECRET')], // the endpoint's whsec_… once its Standard Webhooks signing is on
    );
} catch (WebhookSignatureException $e) {
    http_response_code(400); // $e->reason(): missing_header, signature_mismatch, timestamp_out_of_tolerance, ...
    exit;
}

match ($event->event) {
    'verification.verified' => markVerified($event->typedData()),
    'email.bounced' => suppress($event->typedData()),
    default => null, // an event this version does not know is an UnknownEvent, never an exception
};
http_response_code(204);

Rotation: pass a list of secrets while you rotate one; a delivery signed by any of them passes.
Tolerance: deliveries older than five minutes are refused (['tolerance' => 300]; null turns the check off).
Other calls: Webhook::verify($payload, $headers, $secrets) answers true or false, Webhook::assertValid() throws with the reason, and Webhook::constructEventFromRequest($request, $secrets) takes a PSR-7 request.
At least once: a delivery can arrive twice, so make your handler idempotent on the tawked-webhook-id header.
Endpoints by API: $tawked->webhookEndpoints lists, creates, updates, deletes and tests endpoints, rotates their secrets (rotateSecret()), replays deliveries (replay()) and lists them (deliveries->list()), with a key holding webhooks:manage.

Every event and its data: webhook events.

Errors

Every error the API answers is an exception carrying its error code, HTTP status and X-Request-Id (in its message too). Every exception of this package implements Tawked\Exception\TawkedException.

use Tawked\ErrorCode;
use Tawked\Exception\ApiException;
use Tawked\Exception\ConnectionException;
use Tawked\Exception\RateLimitException;
use Tawked\Exception\UnprocessableEntityException;

// $tawked = new Tawked\TawkedClient(); as in Quick start
try {
    $tawked->verify->start(['to' => $phone], ['idempotency_key' => 'signin-7782']);
} catch (UnprocessableEntityException $e) {
    if ($e->errorCode === ErrorCode::INVALID_DESTINATION) {
        // ask for a Saudi mobile number
    }
} catch (RateLimitException $e) {
    // too_many_requests, rate_limited, spend_cap_reached, ...; $e->retryAfter()
} catch (ApiException $e) {
    error_log("Tawked {$e->errorCode} ({$e->statusCode}), request {$e->requestId}");
} catch (ConnectionException $e) {
    // no answer; $e->mayHaveBeenApplied(), and retry with $e->idempotencyKey()
}

Exception	Status	Extra
`BadRequestException`	400	`fields()`, `fieldErrors()`, `apiMessage()`
`AuthenticationException`	401
`InsufficientCreditsException`	402	`balanceHalalas()`, `priceHalalas()`
`PermissionDeniedException`	403	`needs()` on the Account API
`InsufficientScopeException`	403	`requiredScope()`
`NotFoundException`	404
`ConflictException`	409	`currentStatus()`, `usedBy()`
`IdempotencyException`	409	`idempotency_key_reused`, `idempotency_in_progress`
`SecretNotReplayableException`	409	`id()`, `originalStatus()`
`GoneException`	410	`product_retired`, `approval_expired`
`UnprocessableEntityException`	422	`apiMessage()`
`ApprovalRequiredException`	428	`approval()`, `humanAction()`, `approvalId()`
`RateLimitException`	429	`retryAfter()`
`ServerException`	5xx
`UnexpectedResponseException`	any	the answer was not the API's JSON
`OAuthException`	400, 401	`description()`: the OAuth exchange's refusal
`ConnectionException`		no answer at all; `mayHaveBeenApplied()`
`TimeoutException`		no answer in time (a `ConnectionException`)
`WebhookSignatureException`		a delivery failed verification; `reason()`
`InvalidArgumentException`		refused before sending

Every exception carries idempotencyKey(), and the Account API's carry next() and humanAction(). Tawked\ErrorCode holds every code the API answers: branch on it. What each code means: errors.

Retries and idempotency

Each method has a retry class from the API contract, written in its docblock:

Class	Which	Retried before sending	Retried after a timeout, a reset or a 5xx	Key
`safe`	every read	yes	yes
`idempotent`	Email sends and batches, Chat writes, most Partner API writes	yes	yes, under the same key	minted when you pass none
`write_once`	Verify start, WhatsApp send, template writes, provision, every Account API write	yes	no: the exception carries the key	minted when you pass none
`never`	Verify check, resend and cancel, screening, every secret, the OAuth exchange	yes	no

A 429 with a Retry-After of a minute or less is waited on by every class but never, whatever its code. A keyed write whose first request is still running (idempotency_in_progress) waits up to 30 seconds, then throws an IdempotencyException whose message starts with the key.

After a timeout or a reset, call again with the same key, never a new one: if the first call finished, Tawked answers its result, and nothing is sent or charged twice. After a 5xx on a write_once call, Tawked has released the key, so the same key runs it again: check whether it took effect (get or list it by its id or reference) before calling again. Pass a key named after your own business event (an order, a sign-in attempt) rather than letting the SDK mint one:

// $tawked and $started as in Quick start
$tawked->whatsapp->messages->send(
    [
        'to' => '+966512345678',
        'template' => 'order_shipped',
        'lang' => 'ar',
        'params' => ['order' => '1042'],
    ],
    ['idempotency_key' => 'order-1042-shipped'],
);
$tawked->verify->get($started->id, [], ['timeout' => 5, 'max_retries' => 0]); // per call

Pagination

list() answers one page; iterate() is a generator over every item, page after page, with the same filters:

// $tawked = new Tawked\TawkedClient(); as in Quick start
$page = $tawked->email->messages->list(['limit' => 20, 'status' => 'delivered']);
$page->data;       // this page's items
$page->hasMore;    // true while there is another page
$page->nextCursor; // pass it as 'cursor' to read the next one

foreach ($tawked->email->messages->iterate(['status' => 'delivered']) as $message) {
    // every delivered message, fetched a page at a time
}

Responses

Every product method returns a typed, read-only object: $started->id, $started->expiresAt (a DateTimeImmutable), $application->verify->codeLength. Properties are the API's fields in camelCase. toArray() gives the JSON exactly as the API sent it (fields this version does not know included), and meta() the HTTP status, the X-Request-Id, whether the answer was an idempotent replay, and the Idempotency-Key the call was sent under:

// $started is the answer of verify->start() in Quick start
$started->requestId();                // quote it to support
$started->meta()->idempotentReplayed; // true when the same key answered the first start again
$started->meta()->idempotencyKey;     // yours, or the one the SDK minted

Amounts are whole halalas, as the API sends them: the SDK never computes or rounds money.

Testing

$tawked->keyMode() names the key by its prefix: live, test, partner, partner_test or unknown. What a test key does depends on the product:

Verify: a test key sends real codes, charged, to the phone the account owner verified at signup only, stamped [TEST], and at most 10 per application (Tawked's limit).
WhatsApp: refuses every test key (live_key_required).
Email: a test key sends in test mode. Nothing reaches anyone and nothing is charged; only the simulator addresses at sim.tawked.com are accepted.

Versioning

This package follows Semantic Versioning. Before 1.0, a minor release may change the public API and lists what changed under Breaking in the changelog; a patch adds endpoints and fixes. @tawked/sdk, tawked/tawked-php and tawked (Python) are generated from the same API contract and released together, on the same day, with the same version number. This version speaks API version 2026-09.

Security

Your API key is a server-side secret. Keep it in your server's environment, never in a browser, a mobile app or your repository. The client never logs or prints it, and it does not show in a dump of the client or of an error.

To report a vulnerability, do not open a public issue. Use the Report a vulnerability button on this repository's Security tab, or email support@tawked.com with "Security" in the subject. Include the package and version, the impact and the steps to reproduce, never a real API key or customer data. We reply to every report.

Support and contributing

Help with your account or integration: support@tawked.com, or the documentation.
Service status: tawked.com/en/status.
A bug in this package: open an issue with the package version, your PHP version and the X-Request-Id of the failing call, never a key.

This repository is a read-only mirror: the SDK is developed in Tawked's own repository beside the API it calls, and each release is published here from there. A pull request is read as a proposal; if we take the change, we make it there, credit you as a co-author, and it arrives here with the next release. Most code is generated from the API's contract. The CI here checks that the generated code matches the contract, and runs the tests, static analysis and code style on PHP 8.1 to 8.5, with the lowest dependencies on 8.1; the tests that need a local stand-in for the API run before each release.

For assistants: docs.tawked.com/llms.txt, llms-full.txt, and what Tawked is in one file: tawked.com/llms.txt.

License

MIT. See LICENSE.

tawked / tawked-php

Package info

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README

Tawked SDK for PHP

Installation

Before you start

Quick start

What you can do

Requirements

Configuration

Tawked Verify

WhatsApp Business API

Tawked Email (Early Access)

Receiving email

Tawked Chat for connected apps

Connected apps

Partner API

Account API

Webhooks

Errors

Retries and idempotency

Pagination

Responses

Testing

Versioning

Security

Support and contributing

License