lukeyouell/craft-support

This package is abandoned and no longer maintained. No replacement package was suggested.

Simple support system for tracking, prioritising and solving customer support tickets.

1.0.0 2018-05-23 15:28 UTC

Requires

• craftcms/cms: ^3.0.0

MIT

• Luke Youell

• cms
• support
• Craft
• craftcms
• craft-plugin

README

Support plugin for Craft CMS 3

Simple support system for tracking, prioritising and solving customer support tickets.

Documentation

Installation

• Installation

Configuration

• General Config
• User Permissions

Core Concepts

• Tickets
• Messages
• Custom Ticket Statuses

Getting Elements

• craft.support.tickets
• craft.support.messages

Template Guides

• Available Variables
• Create a Ticket
• Post a Message
• Default Templates

Support Roadmap

Some things to do, and ideas for potential features:

• Message attachments
• Dashboard widget to submit ticket

Brought to you by Luke Youell