dev-3bdulrahman/helpdesk

A Helpdesk module for Laravel ERP — tickets, statuses, priorities, SLA, canned responses & rating.

Maintainers

Package info

github.com/Dev-3bdulrahman/helpdesk

pkg:composer/dev-3bdulrahman/helpdesk

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Suggesters: 0

Stars: 0

Open Issues: 0

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Aikido package health analysis

1.0.0 2026-06-13 22:36 UTC

Requires

MIT 8d13dbd9003f5608ecb472f5fcc004577fdb99f9

This package is auto-updated.

Last update: 2026-06-13 22:40:27 UTC

README

Latest Version PHP Version Laravel License

A complete Helpdesk module for Laravel ERP systems. Manage support tickets, categories, priorities, statuses, canned responses, and customer replies — with full API and Livewire admin interface.

Features

  • Ticket Management (create, assign, resolve)
  • Ticket Categories, Priorities & Statuses
  • Ticket Replies & Thread View
  • Canned Responses for quick replies
  • REST API endpoints
  • Arabic & English translations

Requirements

Dependency Version
PHP ^8.2 | ^8.3
Laravel ^11.0 | ^12.0

Installation

composer require dev-3bdulrahman/helpdesk

Publish and run migrations:

php artisan vendor:publish --provider="Dev3bdulrahman\Helpdesk\Providers\HelpdeskServiceProvider"
php artisan migrate

Service Provider

Auto-discovered via Laravel package discovery. Manual registration in bootstrap/providers.php:

Dev3bdulrahman\Helpdesk\Providers\HelpdeskServiceProvider::class,

Changelog

See CHANGELOG.md for release history.

License

MIT License © Abdulrahman