simotel/simotel-php-connect

Keep connected with simotel in php

4.2.0 2023-11-09 06:42 UTC

This package is auto-updated.

Last update: 2024-04-09 07:55:41 UTC


README

Simotel and Laravel

if you want to connect to simotel with laravel please visit our laravel package: nasimtelecom/simotel-laravel-connect

Keep connected with Simotel by PHP. Simotel is a wonderful call center software with huge abilities. visit simotel documents here: doc.mysup.ir

With this package you can easly connect to simotel server by php and do somethings amazing.

Install

Use composer to install and autoload the package:

composer require simotel/simotel-php-connect

How to use

Simotel API

Simotel API helps you to connect to simotel server and manage simotel users, queues, trunks, announcements, get reports, send faxes and more.

Connect to Simotel API

require("vendor/autoload.php");

$config = Simotel::getDefaultConfig();
$config["simotelApi"]= [
        'api_auth' => 'both', // simotel api authentication: basic,token,both 
        'api_user' => 'apiUser',
        'api_pass' => 'apiPass',
        'api_token' => 'apiToken',
        'server_address' => 'http://simotelServer/api/v4',
    ],

$simotel = new \Simotel\Simotel($config);

// The data will be sent to Simotel server as request body
$data = [
    "alike"=>false,
    "conditions"=>["name"=>"200"],
];

try{
    // Sending request to simotel server
    $res = $simotel->connect("pbx/users/search",$data);
}
catch(\Exception $e){
    die($e->getMessage());
}


// Determines whether the transaction was successful or not
// In other words if the response status code is 
// between 200~299 then isOk() will return true 
if(!$res->isOk())
    die("There is a problem");

// Or you can get response status code
$statusCode = $res->getStatusCode();

// Simotel will return a json response,
// to cast it to array use toArray() method
// it will be an array like this:
// [
//      "success" => true/false, 
//      "message" => "Simotel Error Message"
//      "data"    =>  [response data array]    
// ]
// success: determine wether transaction by simotel is ok or not
// message: this is simotel response message
// that tell us why transactoion did not completed
$res->toArray();

// Simotel Success is true or false
if(!$res->isSuccess())
    // Get Simotel message if isSuccess()==false
    die($res->getMessage());

// Get Simotel response data array
$users = $res->getData();

Simotel Event API

1. Create listeners for events

$simotel = new Simotel();
$simotel->eventApi()->addListener('Cdr', function ($simotelApiData) {
    // codes to store Cdr $simotelApiData or something else
});

2. Dispatch events after receive request from simotel event api on your api endpoint

use \Simotel\Simotel;
$simotelEventApiData =  $_POST["api_data"];
$eventName = $_POST["api_data"]["event_name"];
$simotel = new Simotel();
$simotel->eventApi()->dispatch($eventName,$simotelEventApiData);

It is possible to put your api endpoint address on Simotel Api Setting

Simotel Smart API

We recommend you to study Simotel SmartApi documents first.

1. create smartApp classes and methods that called by smart api apps

use Simotel\SmartApi\Commands;

class PlayWelcomeMessage
{
    use Commands;
    
    public function playAnnounceApp($appData)
    {
        $this->cmdPlayAnnouncement("announcement file name");
        return $this->okResponse();
        // return: {'ok':1,'commands':'PlayAnnouncement('announcement file name')'}
    }
}

class RestOfApps
{
    use SmartApiCommands;
    
    public function sayClock($appData)
    {
        $this->cmdSayClock("14:00");
        return $this->makeOkResponse();
        // return: {'ok':1,'commands':'SayClock("14:00")'} 
    }

    public function interactiveApp($appData)
    {
        if($appData["data"]=="1")
            return $this->makeOkResponse();
            // return: {'ok':1}

        if($appData["data"]=="2")
            return $this->makeNokResponse();
            // return: {'ok':0}
    }
}

Don't forget to use Simotel\SmartApi\Commands trait in your class.

2. handle received request from simotel smart api

$config = Simotel::getDefaultConfig();
$config["smartApi"]["apps"] = [
  'playWelcomeMessage' => PlayWelcomeMessage::class,
  '*' => RestOfApps::class,
];

// place this codes where you want grab income requests
// from simotel smartApi calls     
$simotel = new Simotel($config);
$appData = $_POST["app_data"];
$jsonResponse = $simotel->smartApi($appData)->toJson();

header('Content-Type: application/json; charset=utf-8');
echo $jsonResponse;

/*
 if app_name='playAnnounceApp' 
	 jsonResponse = {'ok':1,'commands':'PlayAnnouncement('announcement file name')'}

 if app_name='sayClock' 
	 jsonResponse = {'ok':1,'commands':'SayClock("14:00")'}

 if app_name='interactiveApp' 
	 if data=1 
		 jsonResponse = {'ok':1}
	 if data=2 
		 jsonResponse = {'ok':0}
*/

there are commands that you can use in your SmartApp classes:

cmdPlayAnnouncement($announceFilename);
cmdPlayback($announceFilename);
cmdExit($exit);
cmdGetData($announceFilename, $timeout, $digitsCount);
cmdSayDigit($number);
cmdSayNumber($number);
cmdSayClock($clock);
cmdSayDate($date,$calender);
cmdSayDuration($duration);
cmdSetExten($exten, $clearUserData = true);
cmdSetLimitOnCall($seconds);
cmdClearUserData();
cmdMusicOnHold();

Simotel Trunk API

We recommend you to study Simotel Trunk API documents first.

1. create TrunkApp classe and methods

class SelectTrunk
{
    public function selectTrunk($appData)
    {
        if(/* some conditions */)
            return [
                "trunk" => "trunk1",
                "extension" => "extension1",
                "call_limit" => "300"
            ];
        
        //else
        return [
            "trunk" => "trunk2",
            "extension" => "extension2",
            "call_limit" => "400"
        ];
    }
}

2. handle received request from Simotel Trunk API

$config = Simotel::getDefaultConfig();
$config["trunkApi"]["apps"] = [
  'selectTrunk' => SelectTrunk::class,
];

// place this codes where you want grab income requests
// from simotel smartApi calls     
$simotel = new Simotel($config);
$appData = $_POST["app_data"];
$jsonResponse = $simotel->trunkApi($appData)->toJson();

header('Content-Type: application/json; charset=utf-8');
echo $jsonResponse;

/*
    if some conditions then 
		 jsonResponse = {
            "ok": "1",             
            "trunk": "trunk1",
            "extension": "extension1",
            "call_limit": "300"
        }
	 else 
		jsonResponse = {
            "ok": "1",             
            "trunk": "trunk2",
            "extension": "extension2",
            "call_limit": "400"
        }
*/

Simotel Extension API

We recommend you to study Simotel Extension API documents first.

1. create Extension API class and methods

class SelectExtension
{
    public function selectExtension($appData)
    {
        if(/* some conditions */)
            return "ext1";
        
        //else
            return "ext2";
    }
}

2. handle received request from Simotel Extension API

$config = Simotel::getDefaultConfig();
$config["extensionApi"]["apps"] = [
  'selectExtension' => SelectExtension::class,
];

// place this codes where you want grab income requests
// from simotel extensionApi calls     
$simotel = new Simotel($config);
$appData = $_POST["app_data"];
$jsonResponse = $simotel->extensionApi($appData)->toJson();

header('Content-Type: application/json; charset=utf-8');
echo $jsonResponse;

/*
    if some conditions then 
		 jsonResponse = {"ok": "1", "extension": "ext1"}
	 else 
		 jsonResponse = {"ok": "1", "extension": "ext2"}
*/

Simotel Ivr API

We recommend you to study Simotel Ivr API documents first.

1. create Ivr API class and methods

class SelectIvrCase
{
    public function selectCase($appData)
    {
        if(/* some conditions */)
            return "1";
        
        //else
            return "2";
    }
}

2. handle received request from Simotel Ivr API

$config = Simotel::getDefaultConfig();
$config["ivrApi"]["apps"] = [
  'selectCase' => SelectIvrCase::class,
];

// place this codes where you want grab income requests
// from simotel ivrApi calls     
$simotel = new Simotel($config);
$appData = $_POST["app_data"];
$jsonResponse = $simotel->ivrApi($appData)->toJson();

header('Content-Type: application/json; charset=utf-8');
echo $jsonResponse;

/*
    if some conditions then 
		 jsonResponse = {"ok": "1", "case": "1"}
	 else 
		 jsonResponse = {"ok": "1", "case": "2"}
*/

Change log

Please see CHANGELOG for more information on what has been changed recently.

Contributing

Please see CONTRIBUTING and CONDUCT for details.

Security

If you discover any security related issues, please email hosseinyaghmaee@gmail.com instead of using the issue tracker.

Credits

License

The MIT License (MIT). Please see License File for more information.