README

PHP Package

connect to simotel with simotel-php-connect: nasimtelecom/simotel-laravel-connect

Keep connected with Simotel by Laravel. Simotel is a wonderful call center software with huge abilities. visit simotel documents here: doc.mysup.ir

With this package you can easly connect to simotel server by laravel and do somethings amazing.

Install
How to use
Change log
Contributing
Security
Credits
License

Install

Use composer to install and autoload the package:

composer require simotel/simotel-laravel-connect

Publish config

Use artisan command to publish simotel connect config file in laravel config folder:

php artisan vendor:publish --provider="NasimTelecom\Simotel\Laravel\SimotelLaravelServiceProvider"

// config/laravel-simotel.php

[
    'smartApi' => [
        'apps' => [
            '*' => "\YourApp\SmartApiAppClass",
        ],
    ],
    'ivrApi' => [
        'apps' => [
            '*' => "\YourApp\IvrApiAppClass",
        ],
    ],
    'trunkApi' => [
        'apps' => [
            '*' => "\YourApp\TrunkApiApp",
        ],
    ],
    'extensionApi' => [
        'apps' => [
            '*' => "\YourApp\ExtensionApiAppClass",
        ],
    ],
    'simotelApi' => [
        'server_address' => 'http://yourSimotelServer/api/v4',
        'api_auth' => 'basic',  // simotel api authentication: basic,token,both
        'api_user' => 'apiUser',
        'api_pass' => 'apiPass',
        'api_key' => 'apiToken',
    ],
];

How to use

Simotel API

Simotel API helps you to connect to simotel server and manage simotel users, queues, trunks, announcements, get reports, send faxes and more.

Connect to Simotel API

use Simotel\Laravel\Facade\Simotel;

// The data will be sent to Simotel server as request body
$data = [
    "alike"=>false,
    "conditions"=>["name"=>"200"],
];

try{
    // Sending request to simotel server
    $res = Simotel::connect("pbx/users/search",$data);
}
catch(\Exception $e){
    die($e->getMessage());
}


// Determines whether the transaction was successful or not
// In other words if the response status code is 
// between 200~299 then isOk() will return true 
if(!$res->isOk())
    die("There is a problem");

// Or you can get response status code
$statusCode = $res->getStatusCode();

// Simotel will return a json response,
// to cast it to array use toArray() method
// it will be an array like this:
// [
//      "success" => true/false, 
//      "message" => "Simotel Error Message"
//      "data"    =>  [response data array]    
// ]
// success: determine wether transaction by simotel is ok or not
// message: this is simotel response message
// that tell us why transactoion did not completed
$res->toArray();

// Simotel Success is true or false
if(!$res->isSuccess())
    // Get Simotel message if isSuccess()==false
    die($res->getMessage());

// Get Simotel response data array
$users = $res->getData();

Simotel Event Api

You can use our predefined SimotelEvents in EventServiceProvider to associate with listeners.

Here is the list of Simotel Event classes that you can use:

Event Name	Simotel Event Class
Cdr	Nasim\Simotel\Laravel\Events\SimotelEventCdr::class
CdrQueue	Nasim\Simotel\Laravel\Events\SimotelEventCdrQueue::class
ExtenAdded	Nasim\Simotel\Laravel\Events\SimotelEventExtenAdded::class
ExtenRemoved	Nasim\Simotel\Laravel\Events\SimotelEventExtenRemoved::class
IncomingCall	Nasim\Simotel\Laravel\Events\SimotelEventIncomingCall::class
IncomingFax	Nasim\Simotel\Laravel\Events\SimotelEventIncomingFax::class
NewState	Nasim\Simotel\Laravel\Events\SimotelEventNewState::class
OutgoingCall	Nasim\Simotel\Laravel\Events\SimotelEventOutgoingCall::class
Survey	Nasim\Simotel\Laravel\Events\SimotelEventSurvey::class
Transfer	Nasim\Simotel\Laravel\Events\SimotelEventTransfer::class
VoiceMail	Nasim\Simotel\Laravel\Events\SimotelEventVoiceMail::class
VoiceMailEmail	Nasim\Simotel\Laravel\Events\SimotelEventVoiceMailEmail::class

Now, you must dispatch Simotel events in router:

// routes/api.php

Route::get("/eventApi",function(){
    Simotel::eventApi()->dispatch(request()->all());
})

Simotel Smart API

We recommend you to study Simotel SmartApi documents first.

1. create smartApp classes and methods that called by smart api apps

namespace \App\SimotelSmartApps;

use Simotel\SmartApi\Commands;

class PlayWelcomeAnnounce
{
    use Commands;
    
    public function playAnnounceApp($appData)
    {
        $this->cmdPlayAnnouncement("announcement file name");
        return $this->okResponse();
        // return: {'ok':1,'commands':'PlayAnnouncement('announcement file name')'}
    }
}

namespace \App\SimotelSmartApps;

class RestOfApps
{
    use SmartApiCommands;
    
    public function sayClock($appData)
    {
        $this->cmdSayClock("14:00");
        return $this->makeOkResponse();
        // return: {'ok':1,'commands':'SayClock("14:00")'} 
    }

    public function interactiveApp($appData)
    {
        if($appData["data"]=="1")
            return $this->makeOkResponse();
            // return: {'ok':1}

        if($appData["data"]=="2")
            return $this->makeNokResponse();
            // return: {'ok':0}
    }
}

Don't forget to use Simotel\SmartApi\Commands trait in your class.

2. customize simotel config

// config/laravel-simotel.php

 'smartApi' => [
        'apps' => [
            'playAnnounce' => \App\SimotelSmartApps\PlayWelcomeAnnounce::class,
            '*' => \App\SimotelSmartApps\RestOfApps::class,
        ],
    ],

3. handle received request from simotel smart api

Route::get("smartApi",function(){
    Simotel::smartApi()->call(request()->all());
})
$config = Simotel::getDefaultConfig();
$config["smartApi"]["apps"] = [
  'playWelcomeMessage' => PlayWelcomeMessage::class,
  '*' => RestOfApps::class,
];

// place this codes where you want grab income requests
// from simotel smartApi calls     
$simotel = new Simotel($config);
$appData = $_POST["app_data"];
$jsonResponse = $simotel->smartApi($appData)->toJson();

header('Content-Type: application/json; charset=utf-8');
echo $jsonResponse;

/*
 if app_name='playAnnounceApp' 
	 jsonResponse = {'ok':1,'commands':'PlayAnnouncement('announcement file name')'}

 if app_name='sayClock' 
	 jsonResponse = {'ok':1,'commands':'SayClock("14:00")'}

 if app_name='interactiveApp' 
	 if data=1 
		 jsonResponse = {'ok':1}
	 if data=2 
		 jsonResponse = {'ok':0}
*/

there are commands that you can use in your SmartApp classes:

cmdPlayAnnouncement($announceFilename);
cmdPlayback($announceFilename);
cmdExit($exit);
cmdGetData($announceFilename, $timeout, $digitsCount);
cmdSayDigit($number);
cmdSayNumber($number);
cmdSayClock($clock);
cmdSayDate($date,$calender);
cmdSayDuration($duration);
cmdSetExten($exten, $clearUserData = true);
cmdSetLimitOnCall($seconds);
cmdClearUserData();
cmdMusicOnHold();

Simotel Trunk API

We recommend you to study Simotel Trunk API documents first.

1. create TrunkApp classe and methods

class SelectTrunk
{
    public function selectTrunk($appData)
    {
        if(/* some conditions */)
            return [
                "trunk" => "trunk1",
                "extension" => "extension1",
                "call_limit" => "300"
            ];
        
        //else
        return [
            "trunk" => "trunk2",
            "extension" => "extension2",
            "call_limit" => "400"
        ];
    }
}

2. handle received request from Simotel Trunk API

$config = Simotel::getDefaultConfig();
$config["trunkApi"]["apps"] = [
  'selectTrunk' => SelectTrunk::class,
];

// place this codes where you want grab income requests
// from simotel smartApi calls     
$simotel = new Simotel($config);
$appData = $_POST["app_data"];
$jsonResponse = $simotel->trunkApi($appData)->toJson();

header('Content-Type: application/json; charset=utf-8');
echo $jsonResponse;

/*
    if some conditions then 
		 jsonResponse = {
            "ok": "1",             
            "trunk": "trunk1",
            "extension": "extension1",
            "call_limit": "300"
        }
	 else 
		jsonResponse = {
            "ok": "1",             
            "trunk": "trunk2",
            "extension": "extension2",
            "call_limit": "400"
        }
*/

Simotel Extension API

We recommend you to study Simotel Extension API documents first.

1. create Extension API class and methods

class SelectExtension
{
    public function selectExtension($appData)
    {
        if(/* some conditions */)
            return "ext1";
        
        //else
            return "ext2";
    }
}

2. handle received request from Simotel Extension API

$config = Simotel::getDefaultConfig();
$config["extensionApi"]["apps"] = [
  'selectExtension' => SelectExtension::class,
];

// place this codes where you want grab income requests
// from simotel extensionApi calls     
$simotel = new Simotel($config);
$appData = $_POST["app_data"];
$jsonResponse = $simotel->extensionApi($appData)->toJson();

header('Content-Type: application/json; charset=utf-8');
echo $jsonResponse;

/*
    if some conditions then 
		 jsonResponse = {"ok": "1", "extension": "ext1"}
	 else 
		 jsonResponse = {"ok": "1", "extension": "ext2"}
*/

Simotel Ivr API

We recommend you to study Simotel Ivr API documents first.

1. create Ivr API class and methods

class SelectIvrCase
{
    public function selectCase($appData)
    {
        if(/* some conditions */)
            return "1";
        
        //else
            return "2";
    }
}

2. handle received request from Simotel Ivr API

$config = Simotel::getDefaultConfig();
$config["ivrApi"]["apps"] = [
  'selectCase' => SelectIvrCase::class,
];

// place this codes where you want grab income requests
// from simotel ivrApi calls     
$simotel = new Simotel($config);
$appData = $_POST["app_data"];
$jsonResponse = $simotel->ivrApi($appData)->toJson();

header('Content-Type: application/json; charset=utf-8');
echo $jsonResponse;

/*
    if some conditions then 
		 jsonResponse = {"ok": "1", "case": "1"}
	 else 
		 jsonResponse = {"ok": "1", "case": "2"}
*/

Change log

Please see CHANGELOG for more information on what has been changed recently.

Contributing

Please see CONTRIBUTING and CONDUCT for details.

Security

If you discover any security related issues, please email hosseinyaghmaee@gmail.com instead of using the issue tracker.

Credits

Simotel

License

The MIT License (MIT). Please see License File for more information.

simotel / simotel-laravel-connect

Maintainers

Details