iserversupport / hosting-helpdesk-status

v1.0.0 2026-09-12 18:35 UTC

Requires

• php: >=8.1

Requires (Dev)

• phpunit/phpunit: ^10.5 || ^11.0

MIT

• iServerSupport

Published on Packagist.org on 2026-09-12 18:39 UTC

README

A small PHP library for retrieving web hosting helpdesk ticket status from a JSON API endpoint.

Features

• Simple PHP API
• PSR-4 autoloading
• JSON ticket-status responses
• Configurable API endpoint
• Configurable request timeout
• No runtime dependencies

Installation

composer require iserversupport/hosting-helpdesk-status

Usage

<?php

require __DIR__ . '/vendor/autoload.php';

use IServerSupport\HelpdeskStatus\HelpdeskStatusClient;

$client = new HelpdeskStatusClient(
    'https://helpdesk.example.com/api/ticket'
);

$status = $client->getTicketStatus('12345');

print_r($status);

The endpoint is expected to return JSON such as:

{
    "id": "12345",
    "status": "open"
}

Use Cases

This package can be used as a small integration layer for hosting providers that want to retrieve ticket status from an internal or third-party helpdesk API.

Support

For managed hosting operations and technical assistance:

Outsourced Web Hosting Support

License

MIT