hellotext / magento
Connect Magento Open Source stores to Hellotext: storefront activity, customer identity, orders and catalog/customer import.
Package info
Type:magento2-module
pkg:composer/hellotext/magento
Requires
- php: >=8.2 <8.5
- magento/framework: ^103.0
- magento/module-backend: ^102.0
- magento/module-catalog: ^104.0
- magento/module-catalog-inventory: ^100.4
- magento/module-checkout: ^100.4
- magento/module-config: ^101.2
- magento/module-configurable-product: ^100.4
- magento/module-cookie: ^100.4
- magento/module-csp: ^100.4
- magento/module-customer: ^103.0
- magento/module-integration: ^100.4
- magento/module-newsletter: ^100.4
- magento/module-quote: ^101.2
- magento/module-sales: ^103.0
- magento/module-store: ^101.1
- magento/module-webapi: ^100.4
Requires (Dev)
None
Suggests
- magento/module-inventory-sales-api: Checks product availability in each website's stock when Magento Inventory (MSI) is installed.
Provides
None
Conflicts
None
Replaces
None
This package is not auto-updated.
Last update: 2026-10-28 14:04:20 UTC
README
Connect your Magento store to Hellotext to track storefront activity and orders, identify customers, import your catalog, and display your Hellotext popups, webchat, WhatsApp widget and forms.
Requirements
- Magento Open Source 2.4 (tested on 2.4.7)
- PHP 8.2, 8.3 or 8.4
- Magento Inventory (MSI) is optional; without it, stock checks use Magento's default stock
- An HTTPS storefront and a Magento API reachable by Hellotext
Install
composer require hellotext/magento
Open Settings → Integrations → Magento in Hellotext and follow the commands to enable the module and connect your store. See Getting started for the full instructions.
Documentation
| Topic | Document |
|---|---|
| Connect a store and import records | Getting started |
| Open prepared carts in the storefront | Checkout links |
| Diagnose problems | Troubleshooting |
| Report a security issue | Security policy |
| Changes between versions | Changelog |
Support
Contact info@hellotext.com with your Magento and module versions and the output of:
bin/magento hellotext:diagnose --store=<store-view-code>
Uninstall
bin/magento module:uninstall Hellotext_Tracking --remove-data
This removes the Hellotext integration, its access token, configuration and stored order-session data.
License
See LICENSE.