Free self-hosted helpdesk and shared mailbox (Zendesk / Help Scout alternative)

1.5.8 2020-06-16 04:27 UTC

README

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PHP version Laravel version Build Status HitCount

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.

FreeScout

Table of Contents

Features

  • No limitations on the number of users, tickets, etc.
  • 100% Mobile-friendly.
  • Multilingual (English, French, Italian, Polish, Portuguese, Russian, Dutch, German, Spanish, Swedish).
  • Seamless email integration.
  • Web installer & updater.
  • Starred conversations.
  • Forwarding conversations.
  • Moving conversations between mailboxes.
  • Phone conversations.
  • Sending new conversations to multiple recipients at once.
  • Push notifications.
  • Following a conversation.
  • Auto reply.
  • Notes.
  • Pasting screenshots from the clipboard into the reply area.
  • Configuring notifications on a per user basis.
  • Open tracking.
  • Editing threads.
  • Search.

Need anything else? Suggest features here.

Demo

Live Demo

Mobile Apps

Android App

Modules

Available modules

Requirements

FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

  • Nginx / Apache / IIS
  • PHP 7.0 - 7.4
  • MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL

News & Updates

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Installation

Installation Guide

Images & one-click installs:

Contributing

Screenshots

Dashboard:

Dashboard

Conversation:

Conversation

Mailbox connection settings page:

Mailbox connection settings page

Notifications:

Notifications

Push notification:

Push notification

Web installer:

Web installer

Login page:

Login page