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A webhook to add receipt data to a note in new HelpScout conversations

0.2.5 2020-02-19 10:10 UTC

This package is auto-updated.

Last update: 2022-06-19 15:17:35 UTC


When a new ticket is created in HelpScout, automatically take the attached receipt and lookup values from the App Store and then add the details as a note on the ticket.


In HelpScout

  • Login to your account

  • From the top menu choose Manage > Users

  • Select your user
  • Select 'My Apps' from the left
  • Click 'Create My App'
  • For the app name enter helpscout-receipt
  • For the redirection url enter (This url is required on this form, but not actually used)
  • Copy the App ID and App Secret to

  • From the top menu choose to open Manage > Apps in a new tab

  • Choose Webhooks
  • Choose Install
  • Copy you the App Secret from the My Apps tab
  • Set the callback url to https:///api/v1/helpscout-receipt
  • Select the 'Conversation Created' Event
  • Save
  • Leave both tabs open

In your code

  • Run composer require lasmit/helpscout-receipt
  • Run php artisan vendor:publish and choose Provider: Lasmit\HelpScoutReceipt\HelpScoutReceiptServiceProvider
  • In your project, edit config/helpscoutreceipt.php
  • Set helpscout > appsecret to be the secret key you created in the HelpScout section above
  • Set helpscout > appid to be the app id from the app you created above

TODO: finish this


TODO: finish this